X-GOLF GEELONG NAMED VIC’S BEST IN HOSPITALITY CUSTOMER SERVICE

We are extremely proud to confirm that X-Golf Geelong has been crowned Victoria’s best in hospitality customer service excellence in the 2025 Australian Achiever Awards, an achievement made possible by the dedication of its local staff and the ongoing support of the Geelong community.

 

The award, which is based on detailed customer feedback and an independent assessment, highlights X-Golf Geelong as a leader in Victoria’s hospitality and entertainment scene.

 

It reflects our commitment to delivering not just cutting-edge golf experiences but genuine connections and memorable service for every guest.

 

Behind this success is our passionate team of eight locals who consistently go above and beyond to welcome every visitor with warmth and care.

 

Venue Co-owner Cody Craven sums the achievement up best…

 

“This award is a huge honour for the entire X-Golf Geelong team. We’re not just running a venue – we’re building friendships, celebrating achievements and creating a tight-knit golfing community.”

 

“Every smile, every chat and every moment of care has contributed to this success,” he said.

 

We also want to take this opportunity to thank our loyal guests and the wider Geelong community. Your ongoing support and enthusiasm inspire us every day and play a vital role in making X-Golf Geelong a place people love to visit.

 

Since 1998, the Australian Achiever Awards have recognised outstanding service excellence nationwide. To be crowned Victoria’s best is a proud milestone for our venue and a motivation to keep raising the bar.

 

Situated in one of Victoria’s fastest-growing regions, X-Golf Geelong continues to offer immersive golf simulators, a lively social atmosphere and exceptional service that welcomes everyone, from seasoned golfers and families to corporate groups and first-timers.

 

As we look ahead, our focus remains on maintaining the strong community spirit and delivering memorable, welcoming experiences every time you visit.

 

Thank you for being part of the X-Golf Geelong story. We can’t wait to welcome you back soon!

 

To experience X-Golf for yourself, find a venue near you here.

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Yes, we encourage players to bring their own clubs. However we do have clubs for hire if required.

It takes approximately an hour for an individual to play 18 holes. If you have more than one player you may want to book an additional hour for each player in your group.

You can have up to 6 player profiles per simulator.

Yes, all venues are fully licensed and offer a great range of food and beverage.

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It takes approximately an hour for an individual to play 18 holes. If you have more than one player you may want to book an additional hour for each player in your group.

You can have up to 6 player profiles per simulator.

Yes, all venues are fully licensed and offer a great range of food and beverage.

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COVID-19 SAFETY MEASURES & RESTRICTIONS
We have implemented some new measures and guidelines to ensure you are coming back to a safe space.

• We will have a limit of 20 players in the venue at each time
• Players will be limited to 4 per simulator
• Extra hand santising stations around the venue including at entry and on all simulators.
• Social distancing markers around the venue to help you navigate the 1.5m physical distancing rule
• We will be conducting a temperature check on entry to ensure no one has a fever
• All simulators will be cleaned and sanitised between each booking, including all computer stations and hire sets
• Frequent cleaning of high traffic areas including door handles and bathrooms.

FAQ

Yes, we encourage players to bring their own clubs. However we do have clubs for hire if required.

It takes approximately an hour for an individual to play 18 holes. If you have more than one player you may want to book an additional hour for each player in your group.

You can have up to 6 player profiles per simulator.

Yes, all venues are fully licensed and offer a great range of food and beverage.

CONTACT US
(03) 9899 2059

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